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Privacy Policy
Last updated: October 21, 2025
1. Introduction
Welcome to GetGoAPI. We are committed to protecting your privacy and ensuring transparency in how we handle user data. This Privacy Policy outlines how we collect, use, store, and protect your information when using our AI model API aggregation platform.
By accessing or using GetGoAPI, you agree to this Privacy Policy. If you do not agree, please discontinue using our services.
2. Information We Collect
We collect the following types of data to enhance our services:
2.1 Information You Provide
- Account Information: Name, email address, API key, and payment details when signing up
- Support & Feedback: Information submitted when contacting our support team
2.2 Automatically Collected Data
- Usage Data: API request logs, error reports, and metadata related to API interactions
- Device & Technical Data: IP address, browser type, operating system, and device identifiers
2.3 Third-Party Integrations
If you connect GetGoAPI with third-party services (e.g., Google, Stripe), we may receive relevant data in compliance with their privacy policies.
3. How We Use Your Data
We use collected data for the following purposes:
- Service Provisioning: To provide AI model API access, process requests, and manage accounts
- Performance Optimization: Improve service stability, detect issues, and optimize API efficiency
- Security & Compliance: Detect fraudulent activities, prevent abuse, and comply with legal obligations
- User Communication: Send service updates, security alerts, and promotional content (if opted-in)
✅ We do not sell or rent user data to third parties.
4. Data Storage & Security
- We store your data on secure cloud servers with end-to-end encryption
- API requests and logs are anonymized where possible
- We enforce strict access controls to prevent unauthorized data exposure
- SSL/TLS encryption for all data transmission
- Regular security audits and vulnerability assessments
If you wish to delete your account or request data removal, contact us at [email protected].
5. Cookies & Tracking Technologies
GetGoAPI uses cookies and similar technologies to enhance user experience and track site analytics.
Types of Cookies
- Essential Cookies: Necessary for authentication and security
- Analytical Cookies: Used for performance tracking (Google Analytics, etc.)
- Marketing Cookies: Used for personalized content (optional and opt-out available)
You can manage cookie settings in your browser preferences or through our cookie consent banner.
6. Third-Party Data Sharing
✅ We do not sell personal data.
However, we may share necessary information with:
- Payment Providers (Stripe, PayPal) for transaction processing
- Cloud Hosting Providers (AWS, Google Cloud) for secure storage
- Compliance Authorities if legally required (e.g., GDPR, CCPA)
All third-party partners must adhere to strict data protection agreements.
7. Data Retention Policy
- API logs are retained for 90 days for debugging and analytics
- User accounts remain active unless deleted by request
- We delete inactive account data after 12 months of inactivity
If you want your data removed, contact [email protected].
8. International Data Transfers
GetGoAPI operates globally. Your data may be transferred to and stored in different jurisdictions to optimize performance. We comply with GDPR, CCPA, and other data protection regulations.
We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Your Rights & Choices
Depending on your location, you may have rights to:
- ✅ Access, modify, or delete your data
- ✅ Restrict processing or object to certain data usage
- ✅ Opt-out of marketing communications
- ✅ Data portability - Request a copy in machine-readable format
- ✅ Withdraw consent at any time
To exercise these rights, contact [email protected].
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Major changes will be communicated via email or dashboard notifications.
Your continued use of our services after such changes constitutes your acceptance of the updated policy.
11. Children's Privacy
Our services are not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [email protected].
12. Third-Party Services
Our website integrates with the following third-party services:
Google Analytics
Website analytics and performance tracking
Google Ads
Advertising and conversion tracking
Intercom
Customer support and communication
These third parties have their own privacy policies. We are not responsible for their practices and encourage you to review their privacy policies.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
GetGoAPI
📧 Email:[email protected]
🌐 Website:https://getgoapi.com
14. GDPR Compliance (For EU Users)
If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR).
Our Legal Bases for Processing:
- ✅ Contract: Processing necessary to perform our contract with you
- ✅ Consent: You have given explicit consent for specific processing activities
- ✅ Legitimate Interests: Processing necessary for our legitimate business interests
- ✅ Legal Obligation: Processing required to comply with legal obligations
15. CCPA Compliance (For California Users)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- ✅ Right to Know: What personal information we collect, use, and disclose
- ✅ Right to Delete: Request deletion of your personal information
- ✅ Right to Opt-Out: We do not sell personal information
- ✅ Right to Non-Discrimination: For exercising your privacy rights
🔒 Your Privacy Matters
✅ We are committed to protecting your privacy and handling your data responsibly.
✅ We do not sell or rent your personal information to third parties.
✅ Your information is securely stored with end-to-end encryption.
✅ We comply with GDPR, CCPA, and other data protection regulations.
✅ You have full control over your data - request access, modification, or deletion at any time.